Please make an appointment by calling (412)-683-3809 or visiting our contact us page. Virtual tours via FaceTime, Google Meet, and other platforms are also available, and we can provide pictures and videos of many units as well!

We offer studio and one-bedroom apartments with lease terms as short as one month. Please contact the leasing office for current availability and pricing!

The application processing takes 3–5 days. Fees include:

• $50 application fee per applicant (including co-signers)
• $150 admin fee
• Security deposit based on credit check: $500 up to 1 month's rent ($200 for partnered employer with approved credit)

When applying for a unit after speaking with a leasing consultant, we can send you an invitation to register for your RentCafe account and apply for your desired unit. If applying for a unit or registering on your own, simply follow the prompts and instructions. If you need a registration code or any other information that you are unsure of, your Leasing Office will be happy to help!

Please remember that ALL adult tenants and guarantors will need their own separate RentCafe account. It is very important that you utilize your own email address when creating accounts and applying, keeping in mind that other tenants will also need to create accounts and apply with their own email address.

If you do not meet the income requirement of 3x the monthly rent or fail to meet credit/background check standards, a guarantor/co-signer is required. The guarantor must earn 5x the monthly rent and pass a credit/background check. A $50 application fee applies. All guarantor/co-signer information must be from within the U.S.

There is a $250 non-refundable pet fee per pet (this is not a deposit). In addition, pet rent is $80 per pet, per month. No more than two pets per apartment. We do not allow the following breeds: Pitt Bull, German Shepard, Doberman Pincher, Chow and Rottweiler. The weight limit is 100 lbs per pet. If you get a new pet after move-in, please notify the leasing office, and they will provide you with an addendum to sign.

Yes, renters insurance is required as part of your lease. If you haven’t already, please upload your proof of insurance to your resident portal.

To avoid automatic enrollment (and charges) for the property’s Master Policy, your insurance must include:

• Your name and unit number
• The insured property address
• Insurance company name and contact info
• Policy number and active coverage dates
• At least $100,000 in liability coverage
• The property listed as an Additional Interested Party:
  • Email: [email protected]
  • Mailing Address: P.O. Box 3687 | Coppell, TX 75019

• Incomplete policies
• Quotes, applications, or temporary policies
• Bills, receipts, or handwritten documents
• Anything unofficial or altered

Guests are welcome in the building and residents are responsible for providing guests access to the building for security purposes. Vendors and other service providers are permitted. However, we request you inform the leasing office to properly provide building and unit access.

Residents may hang items on walls but must patch any holes before moving out, and painting walls is not permitted.

All packages are delivered directly to the on-site package room and will be kept there until retrieved. If you have a package that you would like us to place safely in your unit, please reach out to the leasing office.

Valet Living will pick up your trash from 5 pm to 7 pm Sunday through Thursday. A few reminders to keep in mind for this service:

• Bag and securely tie all waste
• Do not include sharp objects like broken glass or needles
• Double bag pet waste and place in trash to help prevent leaks and stains
• Flatten all cardboard boxes and place them outside your apartment.
• If you have more than one bag, open your lid and place the second securely-tied bag inside the container on top of the first bag.
• Bring your container back inside your home by 9 am the next morning.

Quiet hours are Sunday–Thursday at 10 PM and Friday–Saturday at 11 PM.

To buy out of your lease, a fee equal to one month's rent and 90 days' notice is required. After payment, your apartment will be advertised and shown, but you remain responsible for rent until it’s re-rented or 90 days have passed from your official lease break date. Security deposits do not transfer between Walnut Capital communities, and subletting is not permitted.

With Rapid Refund, residents can instantly receive your $500 security deposit (or a deposit amount based on your lease terms and credit) via debit card for a $3.95 fee, or opt for a free mailed check. The primary resident will receive a text with a link to choose their option, update their forwarding address, or let a check be mailed automatically after 12 hours to the address on file.

Per Pennsylvania law, security deposits are returned within 30 days of vacating, provided the unit is surrendered in its original condition (minus normal wear and tear). You will receive a detailed checklist of all items that need to be checked, completed and cleaned. As per your lease, the unit must be returned to our possession as you received it upon moving in. Carpet cleaning will always be deducted if applicable as outlined in your lease. Please note that keys must be returned by 11AM on the lease end date. In addition, final water/sewer fees will be posted after move-out.

Checks cannot be mailed outside the U.S., so if leaving the country, make arrangements with someone in the U.S. to receive your check.

We have an on-site maintenance team during office hours and a 24/7 on-call crew for emergencies. Our management team is available during office hours on weekdays and weekends.

If you need a repair in your unit, simply submit a work order through the Walnut Capital App, Online Portal, or by contacting the leasing office. We aim to complete all maintenance requests within 48 hours and will keep you updated on any follow-up work required. For your convenience, maintenance can be completed while you’re away, or we can schedule a time when you’re home—just let us know your preference!

We have dedicated 24/7 emergency maintenance. In the case of an emergency, just give us a call on the emergency line (412-683-3810) and a maintenance technician will be over as quickly as possible.

The following can be completed in the Walnut Capital Resident App or in your RentCafe Portal:

• Manage Payments: Residents can make one-time payments or set up auto-pay by selecting the payment tab in RentCafe.
• View Lease: Review current lease information and terms.
• Renew Your Lease: View updated lease terms, rental rate etc. and sign incoming documents.
• Opt in for Text Messages:Receive up-to-date information, news and building happenings on your phone.

...and more! You can download the app on Apple or Google Play. Have other questions about the app? Please refer to the Walnut Capital FAQ page.

One parking spot is included in your monthly rate. You will receive a parking permit at key pick-up, which must be displayed on your rear view mirror to avoid towing or ticketing.

If you are locked out during office hours, call the leasing office to get into your unit. If you are locked out after hours, call the emergency number 412-683-3810. A team member will meet you on-site to let you into the building/unit. Additional fees are associated with after-hours lock-outs.

Vendors and other service providers are permitted, however, we request you inform the leasing office to properly provide building and unit access. Please let the leasing office know when to expect the vendor and we are happy to give them access to your apartment.

• South Side Works – A lively riverfront district with shops, restaurants, and entertainment
• Downtown – The business and cultural hub
• Bakery Square – Mixed-use campus with tech, retail, and eateries
• East Liberty – Revitalized neighborhood with vibrant retail
• Oakland – University and medical center
• Shadyside – Stylish, walkable, boutique-lined streets

South Side Works attracts young professionals, creatives, and active urbanites who enjoy a mix of riverfront living, convenient transit, and nightlife. We follow fair housing laws and offer equal housing opportunities regardless of race, color, religion, sex, national origin, disability, familial status, or any other protected class.

• Dine and shop at the South Side
• Explore nearby trails, parks, and riverside jogging paths
• Hit the local breweries, fitness studios, and outdoor patios

• South Side office tenants and tech startups
• Hospitality and retail businesses in the mall complex
• Medical practices and clinics in surrounding South Side areas
• Entertainment venues like cinemas, bars, and restaurants
• UPMC Hospitals
• American Eagle Corporate Headquarters

The Jones Tower at the Collective combines upscale finishes with unbeatable location and lifestyle perks:

• Modern studio to 2-bedroom layouts with high ceilings, walk-in closets, and in-unit laundry
• Amenities include a rooftop sundeck, fitness center, resident lounge, and pet-wash station
• Secure building with key-card access, garage parking, EV charging, and 24/7 maintenance
• Steps from the riverfront trail, restaurants, shops, and nightlife in South Side Works